Frequently Asked Questions (FAQs)

1. What payment methods do you accept?
We accept all major credit and debit cards, and other secure payment options available at checkout.

2. Can I change or cancel my order?
We process orders quickly to ensure fast shipping. If you need to make changes, contact us within 12 hours of placing your order.

3. Do you offer returns or exchanges?
Yes, we have a 30-day return policy. Items must be unused and in their original packaging. Contact our Customer Care Team to initiate a return.

4. Are your products cruelty-free?
Absolutely! All our products are cruelty-free and never tested on animals.

5. What if my order arrives damaged?
We’re so sorry! Please contact us immediately with photos of the damaged items, and we’ll arrange a replacement or refund.

6. How do I track my order?
Once your order ships, you’ll receive an email with a tracking number. Use our Order Tracker for real-time updates.

7. Do you ship internationally?
Yes! We ship worldwide with FREE shipping options available.

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